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Crossroads Centre
Drug and Alcohol Recovery Homes


Address: 580 North Algoma Street, Wing H
Mailing address: Box 21116
Thunder Bay, ON P7A 8A7
Phone: (807) 622-2730
Fax: (807) 622-7587


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APPLICATION | RIGHTS AND RESPONSIBILITIES | TERMS OF RESIDENCY | TERMS OF SERVICE

Rights and Responsibilities

STATEMENT OF CLIENTS RIGHTS

  • You have the right to be treated in a fair and dignified manner

  • You have the right to live in an environment free of discrimination or harassment.

  • You have the right to private counselling sessions and access to a counsellor.

  • You have the right to participate in your recovery plan and the setting of goals.

  • You have the right to have the recovery plan regularly reviewed.

  • You have the right to have your personal information kept confidential.

  • You have the right to access your file (as per file Access Policy).

  • You have the right to have expectations made clear to you by staff, through the Terms of Residency, Daily Routine and Client Guidelines and Expectations.

  • You have the right to have some of your personal belongings in the residence unless it may be harmful to yourself or others.

  • You have the right to the choice of your own spiritual beliefs.

  • You have the right to discharge yourself.

  • You have the right to an environment that fosters attitudes of respect.

  • You have the right to approach a staff member should you need help.

  • You have the right to live in a safe and secure environment.

  • You have the right to use the complaints process.

    STATEMENT OF CLIENT RESPONSIBILITIES

  • You have the responsibility to treat others in a fair and dignified manner.

  • You have the responsibility to report any discrimination or harassment.

  • You have the responsibility to participate in the development of your recovery plan.

  • You have the responsibility to participate in counselling sessions and to approach your counsellor when you need assistance.

  • You have the responsibility of keeping confidential any personal information regarding others that you may come in contact with.

  • You have the responsibility to upholding the expectations as outlined in the Terms of Residency, Daily Routine and Client Guidelines and Expectations.

  • You have the responsibility of participating in household chores and keeping yourself and your living space clean.

  • You have the responsibility of approaching staff when you need help.
    Recovery First!


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